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Privacy Policy

General information

overview

Welcome to our website. We take the protection of your personal data very seriously. This privacy policy explains what information we collect, how we use it, and what rights you have as a user of this website.

Google's Privacy && Terms Link: https://policies.google.com/technologies/partner-sites

Person responsible

Responsible for data processing on this website is:

Company name: Phone Heaven Zone

Business address: Ludwig-Erhard-Str. 18, 20459, Hamburg, Germany

Business email: support@phoneheavenzone.com

Business phone number: +1 917 7322630

Business hours: Monday to Sunday, 9:00 - 18:00 CET/CEST

c/o IP Management#5454

Data collection

We collect various types of data when you use our website:

  • Personal data: Your name, address and email address that you provide when filling out forms.
  • Usage data: Information about how you use the website, including your location and IP address.

Use of cookies

Our website uses cookies to improve user experience and analyze website traffic. You can set your browser to notify you when cookies are set and to only allow cookies on a case-by-case basis.

Purpose of data processing

We use the collected data for the following purposes:

  • To improve our website and services.
  • To process contracts concluded via our online shop.
  • For customer support and communication.

Legal basis for data processing

Your data will be processed on the basis of your consent (Art. 6 (1) (a) GDPR), to fulfill a contract (Art. 6 (1) (b) GDPR), to fulfill legal obligations (Art. 6 (1) (c) GDPR) or on the basis of legitimate interests (Art. 6 (1) (f) GDPR).

Sharing of data

Your data will not be shared with third parties without your express consent, except in cases where this is required by law or necessary to fulfill our contractual obligations. Third parties may be service providers acting on our behalf.

Data transfer to third countries

If we transfer data to third countries outside the EU/EEA, we ensure that appropriate protective measures are taken in accordance with the GDPR.

Data storage and retention

We will only store your data for as long as necessary to fulfill the purposes stated above or as required by law.

Your rights

You have the following rights regarding your personal data:

  • Right to information
  • Right to rectification or erasure
  • Right to restriction of processing
  • Right to object to processing
  • Right to data portability
  • Right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the contact details above.

Automated decision-making and profiling

We do not use automated decision-making or profiling that produces legal effects concerning you or similarly significantly affects you.

Data security

We take technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorized access by third parties.

Update of the privacy policy

This privacy policy is updated regularly to reflect current legal requirements or changes to our services. Please check back regularly for information about how your data is protected.

contact

If you have any questions about data protection, please send us an email or contact the person responsible for data protection in our organization directly:

Company name: Phone Heaven Zone
Business address: Ludwig-Erhard-Str. 18, 20459, Hamburg, Germany
Business email: support@phoneheavenzone.com
Business phone number: +1 917 7322630
Business hours: Monday to Sunday, 9:00 - 18:00 CET/CEST
c/o IP Management#5454

We attach great importance to the protection of your personal data and compliance with applicable data protection regulations.

Use of SMS marketing

We value your privacy and the information you provide to us in connection with our SMS marketing service. We use this information to send you text notifications (related to your order, including abandoned cart reminders), text marketing offers, and transactional texts, including requests for reviews from us. Opt-in data and SMS consent will not be shared with any third party, except with messaging partners, for the purpose of enabling and operating our SMS messaging program.

GDPR and EEA compliance

Consent mode enabled:
Visitors from the European Economic Area (EEA) can consent to the use of their data via our GDPR-compliant cookie banner. This ensures that all data collection and usage processes comply with GDPR regulations and respect the privacy and rights of our users.

If you have any concerns about your data security, please contact us at: support@phoneheavenzone.com.

Validity and changes

This privacy policy is valid from May 23, 2025 and may be updated from time to time. Please check regularly for changes.